Manager of Aftersales & Service Execution
We provide uniform customer oriented long-term service agreements.
We create, handle and roll-out the service concept with a duration of more than 3 years.
Your exact needs and challenges will define the elements in the service agreement for better performance, increased safety and increased availability of equipment.
|Condition-Based Maintenance||24/7 Remote onsite support||Remote Operator Support||Downtime Analysis||Performance Analysis|
|Monitoring of critical components||Identify the fault remotely||Prevent operator error from turning into a break down||OEE||Technical analysis of the equipment|
|Identify the break down |
before it happens
|Utilize the operator as trouble shooter||Prevent operator error from turning into a safety incident||Identify technical root cause for down time of equipment||Increase capacity of existing equipment|
|Plan the down time||Immediate response||Immediate support from back-office specialists||Develop solutions to solve the identified root cause||Increase utilization of installation setup|
|Generate operations report|